The front office is the central hub of our hotel.
As Front Office Manager, you are responsible for front office, back office, and reservations, ensuring high service quality, efficient processes, and strong team leadership. You act as a role model and key contact for management and departments.
Front Office Manager (m|w|d)
Hotel der Unterschwarzachhof
Full-time
Permanent employee
Ready for the next big step?
Your tasks
- Lead and organise the entire front office team, ensuring excellent guest service.
- Manage front office, back office, and reservation processes, guaranteeing smooth daily operations.
- Ensure high service and quality standards, in line with the Unterschwarzach Group’s philosophy.
- Oversee reservation management and occupancy control, optimising room revenue and category sales.
- Handle guest complaints professionally, ensuring long-term guest satisfaction.
- Plan schedules and resources efficiently, balancing productivity and team wellbeing.
- Train and develop employees and apprentices, strengthening skills and hospitality standards.
- Work closely with management, HR, and other departments, ensuring seamless collaboration.
What you bring with you
- Completed training in hospitality or a higher vocational education in tourism.
- Several years of front office experience, ideally in a leadership role.
- Very good German and English skills, both written and spoken.
- Strong leadership skills, organisational talent, and a hands-on approach.
- Solid understanding of hotel operations, revenue, and quality management.
- Confident use of MS Office, hotel software, and booking platforms.
- Professional appearance, resilience, and the ability to perform under pressure.
- Motivation to develop teams and actively shape processes.
These are our advantages
- Attractive salary according to the collective agreement, with willingness to pay above standard rates
- Guaranteed 13th and 14th salary
- Healthy meals provided daily (breakfast, lunch, dinner), including days off
- Accommodation in our TOP Team House with balcony, sauna, gym, and underground parking
- Training & development opportunities via WorkForUs!
- Exclusive perks and discounts with the Saalbach TeamCard & WorkForUs Card
Your path to a special job
Join us (from May) at Hotel Unterschwarzachhof and the event location Der Schwarzacher.
Work in the heart of Saalbach Hinterglemm – one of the most laid-back alpine destinations – and enjoy hiking, mountain biking, or relaxing in nature after work.
As a special extra, our exclusive team house with modern rooms, balcony, sauna, fitness area, and underground parking is available to you.
Apply now online or directly via our website and become part of our Team.
Work in the heart of Saalbach Hinterglemm – one of the most laid-back alpine destinations – and enjoy hiking, mountain biking, or relaxing in nature after work.
As a special extra, our exclusive team house with modern rooms, balcony, sauna, fitness area, and underground parking is available to you.
Apply now online or directly via our website and become part of our Team.
About us
Working at the Schwarzacher & Hotel Unterschwarzachhof - Your way to a special workplace
About us: Schwarzacher & Unterschwarzachhof at a glance
The Schwarzacher and Unterschwarzachhof are situated in a prime location in Saalbach Hinterglemm. The Schwarzacher is located next to the piste and the Night Park and is a popular address for stylish après-ski and a lively meeting place in winter. In summer, it transforms into a restaurant with a fantastic view and one of the most sought-after wedding and event locations in the mountains.
The Unterschwarzachhof, directly on the piste in winter and surrounded by green meadows in summer, is a place of longing for discerning guests seeking stylish ambience and warm hospitality. Here, tradition and modernity merge into a harmonious whole.
Your career at the Schwarzacher & Hotel Unterschwarzachhof
If you are looking for a unique professional challenge, you have come to the right place. As part of the Schwarzacher team, you will benefit from numerous advantages:
How to apply
If you are interested in a position at the Schwarzacher or Unterschwarzachhof, use our uncomplicated online application form. Even if there is no suitable position advertised at the moment, we are happy to receive your speculative application.
Contact information:
Unterschwarzachhof
Schwarzacherweg 40
5754 Saalbach-Hinterglemm, Austria
Tel.: +43 6541 6633
bewerbungen@unterschwarzach.at
www.unterschwarzach.at
About us: Schwarzacher & Unterschwarzachhof at a glance
The Schwarzacher and Unterschwarzachhof are situated in a prime location in Saalbach Hinterglemm. The Schwarzacher is located next to the piste and the Night Park and is a popular address for stylish après-ski and a lively meeting place in winter. In summer, it transforms into a restaurant with a fantastic view and one of the most sought-after wedding and event locations in the mountains.
The Unterschwarzachhof, directly on the piste in winter and surrounded by green meadows in summer, is a place of longing for discerning guests seeking stylish ambience and warm hospitality. Here, tradition and modernity merge into a harmonious whole.
Your career at the Schwarzacher & Hotel Unterschwarzachhof
If you are looking for a unique professional challenge, you have come to the right place. As part of the Schwarzacher team, you will benefit from numerous advantages:
- Free board & lodging
We not only offer work, but also comfortable staff accommodation in a central location, right next to our venue. Meals are also included. - A dynamic team
You will be part of a young and motivated team that shares a passion for hospitality. - Security & Fairness
We offer a secure job with fair pay and honest working conditions, characterised by handshake quality. - Further training opportunities
We support your professional and personal development. - Many additional benefits
These include discounted ski tickets, sports facilities, personal pension scheme and much more.
How to apply
If you are interested in a position at the Schwarzacher or Unterschwarzachhof, use our uncomplicated online application form. Even if there is no suitable position advertised at the moment, we are happy to receive your speculative application.
Contact information:
Unterschwarzachhof
Schwarzacherweg 40
5754 Saalbach-Hinterglemm, Austria
Tel.: +43 6541 6633
bewerbungen@unterschwarzach.at
www.unterschwarzach.at